Privacy Policy

1. Introduction

Emotix ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website, use our services, and tell you about your privacy rights and how the law protects you.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

2.1 Personal Information

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Email address and telephone number.
• Credentials: Passwords and security information used for authentication.

2.2 AI Interaction Data

When you use our AI agents, we process:

• Inputs: Prompts, documents, and data you provide to the AI.
• Outputs: Content generated by the AI in response to your Inputs.

Note: We typically do not use your proprietary business data to train our general-purpose foundation models unless you explicitly opt-in or as agreed in a specific enterprise agreement.

3. How We Use Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and maintain our Services, including processing AI requests.
• To manage your account and subscription.
• To improve our Services (e.g., analyzing usage patterns to optimize performance).
• To communicate with you about updates, security alerts, and support messages.

4. Data Sharing and Processors

We may share your data with trusted third parties who assist us in operating our Services:

• AI Model Providers: We may transmit your Inputs to third-party LLM providers (e.g., OpenAI, Google, Anthropic) solely for the purpose of generating Outputs. These providers are bound by strict data processing agreements.
• Cloud Infrastructure: Hosting providers like Amazon Web Services (AWS) or Vercel.
• Payment Processors: Stripe or similar services for billing.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Your Rights

Depending on your location, you may have rights under data privacy laws, including:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.

7. Cookies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: